Resident feedback on satisfaction with services sought through telephone interviews conducted by Forum Research Inc. The survey will run from May 4 to May 19.
Attending a Virtual Meeting
You can attend Council meetings and have your say during the Public Input and Question Period portion of the agenda in-person or electronically.
For best results, test your system in advance of the meeting by following the instructions below. Only audio (microphone and speakers or headset) will be needed to participate. We encourage you to join by computer desktop or mobile device (smartphone or tablet) to view the meeting, but you may also join by telephone to hear the meeting. You will have an opportunity to participate by voice in either case.
Click on the Meeting Link under the Upcoming Meetings section at the top of this page to open the Webinar
Enter your name and email address
Click on the Join Now button
If you're having trouble installing the app or if you prefer not to install anything, click Join from your browser to use the web app
If prompted, install any plugins or extensions
You will be automatically muted upon entry into the meeting
To speak during Public Input or Question Period, you can raise your hand by clicking on the hand icon in the Meeting Controls at the bottom of the screen
When it is your turn to speak, you will be unmuted and announced by the meeting coordinator
Attendees cannot unmute themselves or turn on their video
When finished, press Mute and the hand icon again to lower your hand
Connect with a smartphone or tablet
Download the Cisco Webex Meetings mobile app from Apple App Store or Google Play
Click on the Meeting Link under the Upcoming Meetings section at the top of this page to open the Webinar
If prompted, choose to open in app
Enter your name and email address, then tap Next
Tap Join to enter the webinar
You will be automatically muted upon entry into the meeting
To speak during Public Input or Question Period, you can raise your hand by pressing the ellipsis (...) icon, then Raise Hand
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When it is your turn to speak, you will be unmuted and announced by the meeting coordinator
Attendees cannot unmute themselves or turn on their video
When finished, press Mute and the hand icon again to lower your hand
Connect by telephone
If you are unable to connect by computer, smartphone or tablet, you can also call in by telephone to hear and participate in the meeting.
Dial the toll-free number: 1-844-426-4405
Choose your preferred language (press 1 for English)
When prompted for access code/meeting number, enter the Meeting Number listed in the Upcoming Meetings section at the top of this page
For the Attendee ID number, press 1111
You will not hear anything until the meeting starts - there is no hold music
You will be automatically muted upon entry into the meeting
Press *3 to raise your hand if you would like to speak during Public Input or Question Period
When it is your turn to speak, you will hear the meeting coordinator state that the next caller is a telephone caller, followed by the system saying "You are unmuted"
