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General Inquiries/Questions:
Not sure where to direct your question or comment? Call 250.746.3100 or email

Media Inquiries: 
Megan Jordan, Communications and Public Engagement Manager
office: 250.746.3156  |  cell: 250.709.5012 |    

After-Hours Emergency:
This number should only be used for situations that pose an immediate risk to property, public health, or safety: 250.746.5112.

Contact Council:
Council contact information is listed on the Current Council page.

Not sure who to talk to? Take a look at North Cowichan's functional (high-level) organization chart [PDF - 137 KB].

Office of the Mayor and CAO Division

This Division is made up of the Office of Mayor and CAO and the Communications and Public Engagement Department. 

Development and Engineering Services Division

This Division is made up of the Planning and Engineering Departments. The Planning Department manages all aspects of development applications, including building permits, and conducts community/long-range planning. The Engineering Department manages subdivision reviews, oversees capital project planning for roads, water, and storm infrastructure, and oversees corporate energy conservation and management.

Community Services Division

This Division is made up of the Parks and Recreation, Operations, and Forestry Departments. The Parks and Recreation Department manages the Cowichan Aquatic Centre, Fuller Lake Arena, and Crofton Outdoor Pool and oversees all Municipal parks and trail amenities. The Operations Department maintains our roads, sidewalks, bridges, water, storm drains, and wastewater. The Forestry Department manages the Municipality’s 5,000 ha Municipal Forest Reserve.

Corporate Services Division

This Division is made up of internal services: IT and GIS Services, Legislative Services, Information Management, Corporate Planning and Projects, Health and Safety, and Human Resources. Together, these Departments support service delivery across the organization.

Financial and Protective Services Division

This Division is made up of the Financial Services and Fire and Bylaw Services Departments. The Financial Services Department manages the Municipality’s operational and capital budgets and financial accountability and reporting requirements. The Fire and Bylaw Services Department oversees the Municipality’s four Fire Halls and bylaw compliance.