North Cowichan's Municipal Hall is open in a limited capacity to receive 2020 property tax payments, as well as dog and business license payments. To protect staff and members of the public, there have been a few changes at Municipal Hall. Plexi-glass guards have been installed at the front counter, along with increased hand-sanitizer stations. To comply with physical distancing requirements, the number of persons allowed in the building at one time will be carefully regulated. 

Members of the public will now be required to wear a mask to enter all Municipal facilities. Disposable masks will be provided for members of the public who do not have their own. Services can be denied if a patron refuses to wear a mask.

News Releases:

Department-Specific Inquiries

Staff in the following departments are working diligently to respond to customer inquiries, please contact them directly for services in these areas:

Recreation Facilities 

Both the Fuller Lake Arena and Cowichan Aquatic Centre are now open to the pubic. However, due to the latest Public Health Orders, select fitness classes at Fuller Lake Arena and the Cowichan Aquatic Centre have been suspended until further notice. For information on which aquatic, fitness, and skating programs and services are available, and to pre-register, visit:

Patrons must wear a mask to enter our recreational facilities, make sure you remember your mask! 

Fuller Lake Arena

Fuller Lake Arena is now open in a limited capacity. Pre-registration will be required for all programs. You must reserve your time in advance, and no drop-ins will be permitted. More information on how to register is available here: 

Cowichan Aquatic Centre

Cowichan Aquatic Centre will reopen on Tuesday, October 13. Pre-registration will be required for all programs. You must reserve your time in advance, and no drop-ins will be permitted. More information on how to register is available here: 

Parks & Trails

Following guidelines released by the BC Recreation and Parks Association and Worksafe BC, beginning June 1, North Cowichan’s Municipal Parks will gradually re-open in collaboration with the Cowichan Valley Regional District, other member municipalities, and School District 79. This includes playgrounds, public washrooms, seasonal portables, and skate parks. Our dog parks, sports courts and fields, and tennis/pickleball courts are already open.

Council Meetings & Public Hearings

On April 29, 2020, Council decided to resume Regular Council meetings beginning on May 6. These meetings will take place electronically. Committee of the Whole Meetings have also now resumed. On June 3, 2020, Council decided to lift the moratorium on public hearings and to hold them electronically. Members of the public will be able to participate via teleconference or written submission by email or Canada Post.

Input about an agenda item?

Public Input takes place near the beginning of each Council Meeting. Because residents are unable to attend meetings in person at this time, input and comments about agenda items can be emailed to up to 30 minutes before the start of each meeting. 

Questions about the Council meeting?

Question Period takes place near the end of each Council Meeting. A 10-minute recess will take place to give the public an opportunity to submit their questions by email regarding the business of the Council meeting (to the email address provided on the screen during the meeting). The Council meeting will resume after the 10-minute recess, and the Mayor will read out the questions in the order they are received.

Public Engagement

On May 6, 2020 Council directed staff to resume public engagement activities, which will now have a focus on digital engagement, and limit in-person gatherings and meetings at this time. 

Municipal Hall

On June 15, 2020, Municipal Hall (located at 7030 Trans-Canada Highway) re-opened to the public in a limiated capacity to received property tax payments, as well as dog and business licence payments. Please call our general information phone line 250.746.3100, or send us an email to find out how staff can support you with other services during this time.

BC HealthLink Information Line

Find information about COVID-19, how to protect yourself, your family and your community and what to do if you suspect you have the virus. 

Provincial Halth Orders in effect:          

For more information about North Cowichan's response to COVID-19,
please contact:
T  250-746-3100