Last updated: April 11, 2022

North Cowichan's Municipal Hall is open to the public. To protect staff and members of the public, plexi-glass guards have been installed at the front counter, along with increased hand-sanitizer stations. 

As of March 11, 2022 British Columbians are no longer required to wear masks in low-risk, indoor public spaces. As each of us has our own risks and vulnerabilities, masks will continue to be made available. 

Doing business with Municipal Hall:

  • We encourage you, whenever possible, to conduct your business with Municipal Hall over the phone, or by email, to help limit the spread of COVID-19.
  • Please reach out to our departments directly (phone and email contacts listed below) to learn how we can serve you. 
  • Did you know that we now offer online credit card payments for dog licences and business licences? Learn more here: 
  • Your taxes, utility bills, business licences and dog licences are also payable through online banking with most financial institutions. Click here for more information.

Department-specific inquiries

Staff in the following departments are working diligently to respond to customer inquiries, please contact them directly for services in these areas:

Recreation facilities 

For the latest information on which aquatic, fitness, skating programs and services are available at Cowichan Aquatic Centre and Fuller Lake Arena, visit:

Council Meetings & Public Hearings

If you want to participate during the Public Input and/or Question Period portions of the agenda for a Council or Committee of the Whole meeting, you can either:

  • attend Council Chambers at Municipal Hall in-person and speak at the podium, or
  • join the meeting electronically
    Visit Attending a Virtual Meeting for instructions on how to join the meeting electronically.

BC HealthLink Information Line

Find information about COVID-19, how to protect yourself, your family and your community and what to do if you suspect you have the virus. 

Island Health's COVID-19 Vaccine Information

For eligibility information, contact details, and more, please visit

Provincial Health Orders in effect:          

For more information about North Cowichan's response to COVID-19, please contact:
T  250-746-3100