North Cowichan's Municipal Hall is open in a limited capacity. To protect staff and members of the public, plexi-glass guards have been installed at the front counter, along with increased hand-sanitizer stations. To comply with physical distancing requirements, the number of persons allowed in the building at one time will be limited. 

Members of the public are required to wear a mask, and complete a health-check, prior to entering all Municipal facilities. Disposable masks will be provided for members of the public who do not have their own. Services can be denied if a patron refuses to wear a mask.

Municipal Hall

On June 15, 2020, Municipal Hall (located at 7030 Trans-Canada Highway) re-opened to the public in a limited capacity. Please call our general information phone line 250.746.3100, or send us an email to find out how staff can support you during this time.

Doing your business remotely with Municipal Hall:

  • We encourage you, whenever possible, to conduct your business with Municipal Hall over the phone, or by email, to help limit the spread of COVID-19.
  • Please reach out to our departments directly (phone and email contacts listed below) to learn how we can serve you. 
  • Did you know that we now offer online credit card payments for dog licences and business licences? Learn more here: 
  • Your taxes, utility bills, business licences and dog licences are also payable through online banking with most financial institutions. Click here for more information.

Department-Specific Inquiries

Staff in the following departments are working diligently to respond to customer inquiries, please contact them directly for services in these areas:

Recreation Facilities 

Fuller Lake Arena and Cowichan Aquatic Centre are now open to the public. For the latest information on which aquatic, fitness, skating programs and services are available, and to pre-register, visit:

Parks & Trails

Following guidelines released by the BC Recreation and Parks Association and Worksafe BC, beginning June 1, North Cowichan’s Municipal Parks will gradually re-open in collaboration with the Cowichan Valley Regional District, other member municipalities, and School District 79. This includes playgrounds, public washrooms, seasonal portables, and skate parks. Our dog parks, sports courts and fields, and tennis/pickleball courts are already open.

Council Meetings & Public Hearings

On April 29, 2020, Council decided to resume Regular Council meetings beginning on May 6. These meetings will take place electronically. Committee of the Whole Meetings have also now resumed. On June 3, 2020, Council decided to lift the moratorium on public hearings and to hold them electronically. Members of the public can participate via teleconference or written submission by email or Canada Post. 
To learn how to participate in a virtual meeting, visit:

Public Engagement

On May 6, 2020 Council directed staff to resume public engagement activities, which will now have a focus on digital engagement, and limit in-person gatherings and meetings at this time. 

News Releases:

BC HealthLink Information Line

Find information about COVID-19, how to protect yourself, your family and your community and what to do if you suspect you have the virus. 

Island Health's COVID-19 Vaccine Information

For eligibility information, contact details, and more, please visit

Provincial Health Orders in effect:          

For more information about North Cowichan's response to COVID-19,
please contact:
T  250-746-3100