North Cowichan Works Towards Resuming Services

(North Cowichan, BC) – In response to the COVID-19 pandemic, the Municipality of North Cowichan has made a sustained effort to prioritize the health and safety of all staff and residents. In line with the Provincial Health Officer’s recommendations, North Cowichan took decisive action and closed all Municipal facilities to the public on March 18, 2020, while focus shifted to provision of essential services only. At this time, staff remain committed to ensuring that RCMP, Fire, sewer, water, waste-water treatment, and curbside collection services remain uninterrupted, as we continue to react and adapt in this highly fluid environment.

After closing Municipal Hall and sending the majority of employees home, select staff continued to work to secure work-from-home capability, procure additional personal protective equipment, and solidify safe work plans. These steps were necessary to allow for a slow, cautious, and gradual resumption of work, which could occur in alignment with directions and guidelines from Federal and Provincial Governments, along with the Provincial Health Officer. As work resumes, members of the public will see more Municipal staff out in the community doing key work, like maintaining cemeteries and fixing potholes.

“While we work toward being able to provide more services, I want to thank our community for being patient as we navigate this new, uncharted territory,” said Chief Administrative Officer, Ted Swabey. "During this time things will be slower, processes will be put in place as we go, but I want to state that we are here to support the community as best we can. I also want to acknowledge that this will not business as usual, but we are working toward a new sustainable normal that is safe for our staff,” he continued. Although not all services will be able to be provided safely at this time, members of the public are encouraged to email or call 250.746.3100 to learn how to continue doing business with Municipal Hall during this time.

“I know we can’t operate like we usually do, and some services won’t be feasible right now, but I also know staff are working to do as much as they can as best they can,” said Mayor Al Siebring. “These are challenging and unprecedented times, we are all adjusting to this new normal, as we continue to work to meet the community’s needs. Service delivery might not look the way it used to, but staff are still be here to support the community,” he said.

Now is the time to stay home, and continue social distancing. We urge everyone to do their part to stop the spread of COVID-19.

If you are experiencing symptoms of COVID-19, or have been exposed to the virus, please call  1-888-COVID19 or text 1-888-268-4319.

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Media Contact:         
Al Siebring, Mayor
Municipality of North Cowichan
T 250.746.3117