Go online or call ahead for municipal services

January 13, 2022

Members of the public who require municipal services are encouraged to go online or call ahead. New measures are in place to keep staff and municipal hall visitors safe during the recent COVID-19 wave, which include alternating in-person staffing, and restricting in-person meetings.

Since the start of the pandemic, North Cowichan has enhanced its online service options. This includes online credit card payments for new or renewed dog licences and business licences, and increased online options for building permits and garbage/recycling schedules.

Council meetings, which moved to virtual meetings in 2020, now continue with hybrid virtual and in-person options. Council, staff, and the public have the option of participating virtually or in-person in Council Chambers. The public is encouraged during this COVID-19 wave to use the online options, which include watching meetings live, and participating in the public input sessions by telephone, computer or mobile device.

For building and development permit information, call or email for more information:

If you must attend municipal hall, you are encouraged to call ahead to ensure staff are available, and, if appropriate, to book an appointment. Masks and physical distancing are required inside municipal hall.

North Cowichan has adjusted work and staffing schedules in order to minimize staff contact and to avoid service disruptions due to COVID exposure. Precautions around physical distancing and cleaning protocols have been enhanced, and all staff have been encouraged to get vaccinated.

For more information on North Cowichan’s ongoing response to COVID-19 visit our webpage: www.northcowichan.ca/COVID19 or follow us on Facebook: www.facebook.com/northcowichan. 

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