North Cowichan launches Citizen Satisfaction Survey

(North Cowichan, B.C.) - North Cowichan is launching its second Citizen Satisfaction Survey and invites residents to share their feedback!

Through telephone interviews conducted by Forum Research Inc., randomly selected residents will be asked for their input on a variety of topics such as satisfaction with the services provided by the Municipality, quality of life, and value for taxes. The survey will run from June 22 to July 8.

Residents who do not receive a call to complete the randomly selected telephone survey can still participate and share their feedback through an online version of the survey, which is open for input until July 8. The online survey is available at

The results of the 2022 Citizen Satisfaction Survey will be compared against the baseline 2019 Citizen Satisfaction Survey, and Council and staff will use this information to identify improvements and determine priorities. Results will be available later this summer.

All information collected through the survey will remain confidential, individual responses will not be shared, and results will be provided in an aggregate form only.