Request for Service / Issue Submission

Use this form to report non-urgent public works issues and accessibility concerns.

  • For bylaw complaints, use the bylaw reporting system
  • Curbside problems (garbage, recycling, organics): Use the ReCollection widget (use the Need Help? tab) or the MNC app to report problems and find answers to common questions
  • For emergencies (police, fire, ambulance) call 9-1-1
  • For urgent issues, call the Operations Department at 250-746-3106 (after hours 250-746-5112) 
  • For animal control issues contact Coastal Animal Services 

Contact other municipal departments. 

Required fields are marked with an asterisk (*). 

I want to:
(road, sidewalk, streetlight, sewer, water, park, trail, etc.)
(inaccessible sidewalks, public facilities, etc.)

Report a Public Works Issue

I want to report an issue or problem with a:
Can we contact you if we have additional questions? Crew sometimes need to follow up.

Accessibility Concern

Can we contact you if we have additional questions?
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