Your taxes, utility bills, business licences, bylaw tickets, and dog licences are payable online through most banks, trust companies and credit unions in Canada.
To add North Cowichan as a payee in online banking, navigate to ‘payments,’ and then ‘add/delete payees.’ Select ‘add payee,’ and enter ‘North Cowichan’ into the search. You will be able to select from some variation of the following payees:
- North Cowichan, District – Taxes
- North Cowichan, District – Water utility
- North Cowichan District – A/R
Read on to learn which of these payees are to be used for different payment types.
Tax payments
Your account number is your folio number, but without the dash (e.g. if your folio number is 12345-678, use 12345678). Use "North Cowichan District Taxes" as the payee.
Utility bills
Your account number will be printed on your invoice as a 6-digit number, which you can find at the top, middle part of the invoice. Use "North Cowichan Water" as the payee.
Business licences
Your account number will be printed on your invoice as a 5-digit number, which you can find at the top, right hand corner of the invoice. Use "North Cowichan A/R" as the payee.
Dog licences
Your account number will be printed on your invoice as a 6-digit number, which you can find at the top, middle part of the invoice. Use "North Cowichan A/R" as the payee.
Bylaw tickets
Your ticket number will be printed on top right corner on the face of the ticket or letter. The ticket number follows the format of either M1234 or DNC1234. Use "North Cowichan A/R" as the payee.
Important: When you move
Utility and tax accounts are linked to specific addresses. If you’ve been using online banking to pay North Cowichan utility and tax bills, you will need to delete the tax or utility account linked to your old address and create a new tax or utility payee linked to your new address.
To do this, sign into your online banking, navigate to ‘pay bills,’ and then ‘add/delete payees.’ Locate the North Cowichan payee with the account number corresponding with your old address (you can confirm this by looking on an old tax or utility bill or by signing into MyMuni) and delete that. Select ‘add payee,’ and enter ‘North Cowichan’ into the search. Select ‘North Cowichan – Taxes’ or ‘North Cowichan – Water Utility,’ then enter the account number found on your new tax or utility bill. You will need two separate payees for tax and utility payments through online banking.