The delivery of North Cowichan bills, notifications, and other correspondence is impacted by the current Canada Post labour disruption. Businesses and residents will experience delays in receiving:
- Utility bills
- Business or dog licences
Residents and businesses are still required to make payments by due dates. There are multiple options for making payments and continuing business with North Cowichan during this time.
Important dates
Utility bills – the fall utility bill is due December 31 (these bills were not mailed before the labour disruption began).
Getting your bills online
Residents and businesses can create or log into their MyMuni account for information on account balances and deadlines.
Never miss a bill again – sign up to receive utility bills and property tax notices electronically.
Alternate payment options are available in-person and online
To avoid late fees, interest charges or penalties, residents and businesses are encouraged to use alternative methods to make payments on time.
Payments can be made:
- Through your online banking
- In-person at the Municipal Hall: 7030 Trans-Canada Highway (Monday-Friday, 8:30am-4:00pm; a drop-box is available after hours)
- Credit card online at www.egov.northcowichan.ca/apps/LoginManager
- Note – there is a 2.75% convenience fee added to all credit card payments
Residents and businesses can create or log into their MyMuni account for information on account balances and deadlines.
If you would like a copy of your invoice, paper copies can be picked up from the Municipal Hall, or you can request an electronic copy by emailing finance@northcowichan.ca or via your MyMuni account.