North Cowichan is committed to creating an inclusive community where everyone can participate fully in municipal programs, services, and activities. This includes identifying, preventing, and removing barriers for people of all abilities.
North Cowichan’s Accessibility Plan
In compliance with the Accessible British Columbia Act, North Cowichan has developed an Accessibility Plan that outlines our approach to improving accessibility across the municipality. The plan reflects ongoing input from our Accessibility Advisory Committee and the community.
Accessibility Advisory Committee
North Cowichan’s Accessibility Advisory Committee provides advice to Council on identifying, preventing, and eliminating barriers to municipal programs, services, and infrastructure.
- Learn more about the Accessibility Advisory Committee
Accessibility features and commitments
North Cowichan is working to make our facilities, services, and information more accessible. Current accessibility features include:
- Accessible entrances at key municipal buildings
- Accessible parking stalls at municipal facilities and parks
- Accessible picnic tables and pathways in parks
- Fully accessible pool access at the Cowichan Aquatic Centre
- Sensory friendly gym times at the Cowichan Aquatic Centre
- Leisure Access Pass to support low income residents
- Curb cuts and accessible sidewalks in many areas
- Closed captioning on Council meeting webcast
- Adaptive mountain biking trails (aMTB) at Maple Bay, Mount Tzouhalem
- Alternate formats of documents available upon request
- Website (northcowichan.ca) and digital engagement platform (connectnorthcowichan.ca) designed to meet WCAG 2.1 AA standards
We continue to assess our facilities, services, and communications to identify and address barriers.
Feedback
Feedback on accessibility in North Cowichan is welcomed. Your input helps to improve access to programs, services, and facilities.
To provide feedback:
- Email: accessibility@northcowichan.ca
- Phone: 250-746-3100
- In-person: Municipal Hall, 7030 Trans-Canada Highway
- Online form
We are committed to reviewing feedback and taking action to improve accessibility wherever possible.