North Cowichan is launching its third Citizen Satisfaction Survey and we would like to invite residents to share their feedback!
Through telephone interviews conducted by Forum Research Inc., randomly selected residents will be asked for their input on a variety of topics such as satisfaction with the services provided by the municipality, quality of life, and value for taxes. The survey will run from May 4 to May 15.
North Cowichan would also like to provide the opportunity for all residents to share their feedback through the online version of the survey, which is open for input until May 15, 2026. Visit connectnorthcowichan.ca/citizen-survey to complete the online survey.
The results of the 2026 Citizen Satisfaction Survey will be compared against the baseline 2019 and 2022 surveys, and Council and staff will use this information to identify improvements and determine strategic and budget priorities.
Results will be made available in July 2026.
All information collected through the survey will remain confidential, your individual responses will not be shared, and will be provided in an aggregate form only.